5th Chapter: Letters and the Movement of Administrative Papers

Article (32)
The correspondence in its form, issued and received, plays an important vital role in the various bodies and colleges, where the various departments benefit from the exchange of information and communication.
Article (33)
The Central Bureau of the MEC shall determine the source of the letter (the college issued) and shall be recorded in the Central Bureau of the Register and then follow its movement to the external address (outside the MEC).
Article (34)
The letter shall be sent directly to the other faculty (on the staff of the MEC) after registering this letter in the College Bureau issued by it (the record of the outgoing mail), and giving it a number and date and registering in the college in the incoming mail.
Article (35)
The response period shall not exceed 24 hours unless the Board of Directors is required to meet the need for an important decision.
Article (36)
The office of the Deanship shall open and prepare the incoming mail to respond to the letter as soon as possible. The mail must pass daily to the College Administration Office to respond to the letters received at 12 noon.
Article (37)
The correspondence from the post offices shall be opened after confirmation of the accuracy of its address in the name of the college. In case of any error, it shall not be opened, but shall be returned directly to the party from which it was received.
Article (38)
It is best to prove the date of arrival of the messages to the facility so that the responsibility for the delay in reply can be determined and the message is stamped on the date of arrival.
Article (39)
The incoming mail is recorded in the Inbox, indicating the letter number, sender's name, date of arrival, attachments, and a summary of the message subject.
Article (40)
The movement of administrative papers takes place inside and outside colleges according to a particular sequence and arrangement. In all cases, the order passes through the College Bureau to be registered with a number (issued or incoming) and a specific date.
 Article (41)
Any application containing a scientific proposal or proposal of a book, workshop or course must pass after it has been registered in the Office of the Scientific Agent to express the opinion and then proceed to the Deanship of the College and then to the Board of Deans for approval.
Article (42)
Any request for an objection to a test mark or an objection to deprivation shall be temporarily referred to the Committee to decide the matter and make the appropriate decision.
Article (43)
Each proposed proposal for a plan or request to justify the absence of the student is transferred to the Board of Directors Meeting at the College to decide on the application of the proposed plan or the student's right to justify his absence and not to be deprived of the exam.
Article (44)
The administration of each college allocates an incoming inbox for suggestions and complaints regarding the educational process, improvement, communication and any suggestions for development. Any proposal shall be treated as an incoming letter to the College and registered in the College Bureau.
Article (45)
An impartial body (the Complaints Handling Committee) with experience and legal study should be established to examine complaints, have the authority to investigate officials, make decisions about them and notify the complainant of the outcome of the complaint.